Career Opportunities

Primary Responsibilities:

• Prioritize RFQs based on perceived likeliness to attain. This requires an understanding of the customers price sensitivity and an understanding of the Company’s positioning within deephole drilling market.
• Communicate with customer (via phone, email, and occasionally in-person meetings) to ensure complete understanding of the customer’s project requirements. This may require you to explain to the customer how different processes or features can affect pricing. The ideal candidate must have strong writing skills as most of the customer communication will take place over email. Excellent communication and grammar are required.
• Use the Company’s quoting tool to estimate the required operations and machining hours per RFQ, at times partnering with Operations Manager, Manufacturing Engineer.
• Enter sales order in Visual ERP system. Confirm quoted pricing and ensure lead times match customer PO.
• Routinely follow up with customers after order has been completed to ensure their satisfaction with Company’s execution and follow up with management if customer is not satisfied, to offer solutions.
• Retrospectively, compare previous quotes to the actual manufacturing cost. Did your quotes achieve our required profitability? If not, was it due to a quoting error or a manufacturing execution error?

Core Qualifications:

• Ability to learn – our industry and offerings are quite niche. Therefore, we do not expect candidates to have existing knowledge on deep hole drilling. But the ability to quickly learn our manufacturing processes and the capabilities required. The ideal candidate will be able to learn these processes in the first two weeks.
• Technical inclination – this role requires the ability to read complex manufacturing drawings/blueprints. This skill can be taught, but the candidate will have to have a general technical inclination in order to learn.
• Perceptive – able to understand customer’s needs, pain points, hindrances, and price sensitivity.
• Communicative – the candidate will have to manage communication across multiple RFQs. Examples of great communication include advising customers that RFQ was received, asking clarifying questions early, promptly responding to customer inquiries on job status, etc.
• Collaborative – able to work with scheduler and operations manager to identify problems and create solutions in a team setting.
• Comfort with communicating and delivering news to customers – few examples would be occasionally advising late-paying customers that their current orders cannot ship until all late invoices have been paid, raising prices and having an logical explanation holding firm to your new pricing. At times, customers will ask for services that fall outside of their original RFQ – in this scenario you will have to empathetically explain that our price does not reflect these additional services.

Preferred Past Experience:

• Previous experience interacting with customers while representing a company. A previous “sales” role is not required, but a candidate with inside sales or account management experience will excel in this position.
• Experience in machining: preferred, but not required. A technical proclivity and/or the ability to quickly learn machining will substitute for absence of machining experience.
• Previous experience in a high-volume quoting/estimating role, and the ability to prioritize quotes based on the likeliness of winning the bid.

Required Education:

• High School diploma or GED required
• Associates degree in manufacturing or engineering, a plus

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Position Summary:

The ideal candidate for the position of Machine Shop Estimator will have technical working knowledge of machine shop processes, including drilling, honing, burnishing, OD turning and boring, and centerless grinding. Familiarity with machining various raw material types to be capable of quoting and estimating jobs based on customer RFQ’s. Will expedite the quotes and estimates in an accurate and timely manner. The candidate will correspond with customers by email, phone, or in person to provide information and updates regarding customer orders. Build a working relationship with functional areas to achieve organizational goals across all departments.

Primary Responsibilities:

• Estimating run times and quoting parts based on customer RFQ’s
• Strong awareness of manufacturing costs and quoting/estimating manufacturing times utilizing quoting tools
• Work with management to develop departmental objectives, sales goals, and pricing
• Negotiates pricing and terms of sale
• Cultivating and maintaining strong customer relationships based on integrity and pro-active communications
• Conduct account management type client visits to follow-up on jobs or projects
• Escalate customer concerns to management
• Understand and adhere to all company health and safety procedures as they relate to essential job functions
• Keep work area clean and organized (5S)
• Additional duties as assigned

Required Skills/Abilities:

• Must have machining background
• Must be able to read and comprehend work instructions, drawings, and blueprints (GD&T)
• Knowledge of services offered to include machine shop processes, drilling, honing, burnishing, OD turning and boring, centerless grinding, associated tolerances and finishes, all other in-house capabilities
• Estimate manufacturing times using quoting tools
• Create and generate quotes
• Write concise and technically accurate correspondence
• Strong interpersonal, professional, verbal, and written communication skills
• Collaboration, solution driven and assertive tendencies
• High degree of initiative and organization skills and the ability to work independently
• Set and meet commitments
• Demonstrate expertise and professionalism in their discipline
• Working knowledge of computer systems and office software (MS Word, Excel, Outlook, etc.)
• Visual Manufacturing ERP software or other ERP software experience

Minimum Experience Preferred:

• Five years’ experience in a machine shop or equivalent knowledge of manufacturing operations required
• Two years’ experience in ERP systems

Required Education:

• High School diploma or GED required
• Associates degree in manufacturing or engineering, a plus

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Position Summary:

Expert machinists are a vital part of our continued growth and success, as well an essential part of manufacturing process. This position is responsible for setting up and operating honing machines, in a "one stop shop" honing and gun drilling company providing excellent quality and service to some of the world’s largest manufacturers, as well as small to medium sized companies.

Job Responsibilities:

• Setup, program and operate honing machines OTW3000 & OTW5000
• Hone parts to print specifications
• Ensure optimum equipment operation
• Troubleshoot processes and equipment issues
• Train and mentor others in the department
• Meet target efficiencies for part duration per work order traveler
• Performs duties independently or with minimum assistance

Core Qualifications:

• Ability to apply proper machining techniques and procedures
• Ability to hone thru holes and hold +/- Consistently machine +/- .001" tolerance (16 RMS)
• Ability to hone thin wall tubing <.125" wall
• Ability to hone off center holes
• Ability to hone blind holes
• Remove hone taper to .5" or less in length
• Ability to properly use precision measuring equipment
• Understand speeds and feeds relate to various material types and their relationship to tool life and production rates
• Must be able to read and comprehend work instructions, mechanical drawings, and blueprints
• Basic computer skills for time entry and document lookup
• Basic math skills to interpret drawings

Desired/Preferred Qualifications:

• Two (2) years' experience operating hone machines, manual or CNC lathes
• Graduate of a technical school, full apprenticeship program, or completion of at least one (1) year on the job practical experience
• High School Diploma or GED

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Position Summary:

The ideal candidate for the position of Shop Helper will be well rounded in a machine shop environment by possessing the required skills to support machinists to expedite machined components through the shop in a fast-paced manner, meeting customer specifications and "on time" delivery goals. This is an entry level position with potential for growth within the organization.

Primary Responsibilities:

• Supporting Machinist with daily production output
• Utilize Straightening Press to straighten part to print specs
• Facing & rough turning bars on lathe
• Using forklift and crane for moving parts and material
• Cleans parts and maintains them in proper condition and ready for the next operation
• Deburring parts to remove sharp edges
• Shipping and receiving – loading and unloading parts operating Forklift and Combilift
• Transfer tools, parts, equipment and supplies to and from workstations within machine shop
• Understands and adheres to all company health and safety procedures as they relate to essential job functions
• Keep work area clean and organized (5S)
• Track labor assigned to job(s)
• Additional duties as assigned

Required Skills and Abilities:

• Ability to read and understand mechanical drawings preferred
• Ability to properly use measuring equipment
• Willingness to learn to operate manufacturing equipment
• Mechanical aptitude and or background
• Basic computer skills for time entry and document lookup
• Basic math skills to interpret drawings
• Strong attention to detail – ability to articulate technical terms
• Work as a team player, working closely with others in a demanding, dynamic environment to meet frequently changing production schedules
• Ongoing process improvement mentality

Minimum Experience Required:

• One year in machine shop environment preferred

Required education for this position:

• High School Diploma or General Education Degree (GED) and/or vocational training; or equivalent combination of education and experience.

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